![]() If your Surface Book 2 is not turning on, you may see a black screen with no Surface logo, or nothing happens when you press the power button, or the Surface just seems to be off in a power-saving state. However, because the Surface Book 2 uses a lithium-ion battery, it means the amount of time it lasts varies depending on what you do with your Surface. It is lightweight and powerful plus has a backlit keyboard and a display designed for touch and Surface Pen. Other features that make this the ultimate laptop for running powerful apps include its quad-core powered Intel Core processors, best graphics performance with the latest NVidia GeForce GPUs, and so much more for you to use at work or on the go. The Surface Book 2 device is one of a kind, in fact, it is touted as the most powerful Surface ever, what with four times more power than before and up to 17 hours battery life. Restoro has been downloaded by 0 readers this month.Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).Ĭlick Start Scan to find Windows issues that could be causing PC problems.Ĭlick Repair All to fix issues affecting your computer's security and performance.You can determine which component is causing the issue by reconnecting them one at a time until you find the conflict.Īfter finding the problematic peripheral, disconnect it, restart the computer, search online to find a solution, or contact the manufacturer for additional assistance.Home › Windows › Surface Book 2 is not turning on? Here’s how to get it back up Once you disconnect the peripherals, restart the computer, and if it returns to normal, the problem is likely to be one of the devices. You can fix this problem by disconnecting all peripherals, including printers, cameras, removable drives, Bluetooth, the docking station, and other USB devices from the computer. However, if it takes a long time, it could be a compatibility problem with the hardware. Typically, spinning dots during startup indicates that an update is installing, and you need to wait a few moments. (If you had documents open, you might lose unsaved content using this action.) Disconnect non-essential devicesĬonnected peripherals may be the reason for the black screen or black screen with the spinning dots during startup. ![]() Then press the power button again to restart. If the black screen still appears, press and hold the power button for about 10 seconds to shut down the device. (You will need to repeat the steps four times to allow cycling through all the possible modes.) Then hit the P key again, and hit the Enter key to switch between the different display modes to see whether the black screen disappears. When you perform the wake action, you will hear a beep and activity on the screen indicating that Windows 10 can respond to the command and is trying to establish a new connection.Īlternatively, you can also use the Windows key + P keyboard shortcut to open the "Project" flyout menu. On specific devices (such as Surface Pro 8), you can wake up the screen by pressing the volume up and volume down buttons at the same time three times (quickly). Using the Windows key + Ctrl + Shift + B keyboard shortcut can restart the video driver and refresh the connection with the monitor. Detect displayĪ black screen could also happen because Windows 10 will lose its connection with the display. You can also try connecting the monitor to a different computer or using a different video cable to determine whether you are dealing with a broken display, graphics card, or damaged cable. Typically, you will need to press the Function (Fn) key and one of the functions keys like F8 or F10. If the problem is happening on a laptop, use the keyboard key combo to increase the display brightness. (You may need to check the manufacturer support website for specific details.) It's also a good idea to check the monitor is using the correct input. When you connect to an external monitor, open the control panel on the display to increase the brightness to resolve the black screen problem. If you recently updated the UEFI (Unified Extensible Firmware Interface) or BIOS (Basic Input/Output System), this can sometimes disable the discrete graphics card, which you can only enable again from the motherboard settings. In the case that the computer has both a discrete and integrated graphics card, you can try switching to the integrated video card to determine whether the discrete card is the problem.
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